All Momentum Collective membership purchases are final and non-refundable, except where a refund, withdrawal or other remedy is required by applicable law.
By purchasing a Momentum Collective subscription, you acknowledge that you are purchasing access to a digital membership that includes educational resources, guided practices, recordings and live online sessions.
Membership fees will not be refunded simply because you:
- Change your mind after the applicable withdrawal period has expired.
- Choose not to attend a scheduled live session.
- Do not access or use the available membership materials.
- Decide that the programme is no longer suitable for your personal circumstances.
- Wish to end your membership before the conclusion of your agreed subscription commitment.
Cancellation of a subscription does not automatically entitle you to a refund of previously paid membership fees.
For monthly memberships, the initial six-month minimum commitment remains applicable, except where early termination is required or permitted by applicable law.
For annual memberships, cancellation prevents future automatic renewals but does not ordinarily entitle you to a partial refund for unused months.
Statutory consumer rights
Nothing in this policy excludes or limits any withdrawal, cancellation, refund, price reduction or other consumer rights that cannot lawfully be waived.
Where applicable law provides a statutory withdrawal period, you may exercise that right in accordance with the relevant legal requirements.
Where you expressly request immediate access to digital content or the commencement of services during a statutory withdrawal period, the legal consequences of that request will be governed by applicable law, including any requirements for separate express consent, acknowledgement and purchase confirmation.
Accessing membership content or beginning participation does not, by itself, automatically remove every statutory withdrawal right.
If Momentum Collective is not delivered as contractually agreed, you retain any remedies provided by applicable consumer law.
For questions concerning cancellation, refunds or statutory withdrawal rights, please contact info@izabellasoko.com.